Hassle-Free Returns & Exchanges

At MENVO, we want you to love what you wear. If the size doesn’t fit or you are not 100% satisfied, we are here to help.

1. Exchange Policy (Wrong Size/Fit)

  • If the shirt doesn’t fit, you can exchange it for a different size within 7 days of delivery.
  • The item must be unworn, unwashed, and with all original tags attached.
  • Delivery Charge: For size exchanges, the customer covers the delivery charge. If we send the wrong size or a defective item, the delivery is FREE.

2. Return & Refund

  • If you find any defect (torn, stain, wrong product), please claim a return/refund within 3 days of receiving the parcel.
  • We will replace the product or provide a full refund via bKash/Nagad/Bank Transfer within 7 working days after receiving your return.

3. Exceptions (Sale Items)

  • Discounted Items are not eligible for Exchange or Return. All sales on discounted or clearance products are final.

4. How to Request?

Simply message us on WhatsApp (+880 1886-449072) or our Facebook Page with your Order ID and a photo of the issue.